About Us Our business hours


Saliña & Santa Maria branch : 8:00 AM - 12:00 PM
Sambil & Otrobanda branch : Temporarily closed


Sambil branch: Temporarily closed


Important notice:

Until further notice, you are welcome to:

  • visit our Saliña and Santa Maria branch only with a scheduled appointment to pick-up your Debit Card, Credit Card, MultiCard or BdC Online token.
  • contact us through our phone numbers 432 3000 and 432 3200 and via our ‘Contact us’ page from 8 AM till 5:00 PM.
  • contact us through Mastercard Debit Card phone line 432 3555 for specific request regarding your Debit Card or click here for more information.
  • reload your MultiCard through BdC Online Bill Payment. If you have a MultiCard but you are not a Banco di Caribe account holder, please click here to learn how to reload your card.
  • send an e-mail to to request their Insurance Certificate after payment.


Please note that customers of our Otrobanda and Sambil branches can pick up their cards or tokens at our Sta Maria Branch. Please remember to schedule an APPOINTMENT PRIOR VISITING the bank for mentioned services.


When visiting our branches, please follow all the hygiene protocols and remember that wearing a face mask is required


About UsOur business hours